Shipping policy
SHIPPING
We ship most orders within 2-3 days of receiving them (excluding Sundays and holidays), subject to product availability.
We will send you an email when your order ships, and if the shipping method used for your order offers tracking, we will send your tracking number as well.
Domestic (inside the United States)
We charge shipping based on the weight, size and destination of your order. Your shipping options and costs will be calculated and displayed in your cart during checkout. Expedited shipping options are available through UPS.
The delivery times shown during checkout are estimates provided by the carrier, and delivery timeframes begin from the day we ship your order.
From time to time, we may offer special promotions on shipping. Currently, all orders over $40 ship for free within the U.S. (Note: any order containing sticker books is excluded from this free shipping offer, regardless of the total value of stickers in the order).
International (outside the U.S.)
We charge the actual cost of shipping based on the weight, size and destination of your order. Your shipping options and costs will be calculated and displayed in your cart during checkout.
Sticker Planet is not responsible for customs duties, fees or taxes assessed on your order upon delivery. You, the customer, are responsible for payment of all such charges. If an order is returned to us for non-payment of duties, fees or taxes, we will refund the merchandise cost to you once we receive the unopened returned package; however, we are not able to refund the international shipping costs on these orders.
Some of our products may not be shipped internationally due to manufacturer restrictions and are noted as such in their product descriptions.
Due to existing and newly evolving regulations in the United Kingdom and the European Union, we are not currently accepting orders with ship-to addresses in those regions. However, customers in those regions can still place orders on our website with ship-to addresses outside of those areas.
We sincerely apologize to our sticker-loving customers in the UK and EU, but as a small family business it has become more complex and difficult to comply with the current customs and tax policies in these destinations. We will continue to monitor the evolving regulations and hope to resume providing sticker joy to these places in the future.