FAQ

If you can’t find what you're looking for through our categories, try using the magnifying glass search feature which combs our entire site.  If you’re still “stuck”, please contact us and let us help!

In the olden days of the 1980s, stickers were sold mostly from rolls and you could choose and tear off exactly what you wanted. Our Los Angeles retail store is one of the few places where you can still shop that way, and we provide that same opportunity here on our website.  

When you buy stickers “By the Sheet”, they come without individual packaging, but are well-protected inside a single plastic bag. Stickers "By the Sheet" are not returnable and are noted as such in the product description and in the shopping cart.

Please read our policies here.

At the moment, we are only shipping to U.S. addresses and military APO and FPO addresses. If you are a sticker-lover overseas, please stick with us…we plan to add international shipping very soon.

We love to fix sticky situations!  The quickest way to get help with any issue is to use our contact us form.  We are a small but mighty staff and work hard to resolve issues quickly.  We always enjoy helping our customers and want you to be delighted with your experience shopping with us.  (Please note that our retail store employees are not able to assist with online orders.)

Yes! Our retail store is located in the historic Original Farmers Market in Los Angeles, California. Read more about it here.

We’re a second-generation, family-owned business!  You can read more about us here.

We are working to provide that option in the near future, but at the moment all website orders must be shipped and cannot be picked up.  Similarly, items purchased online cannot be returned to our retail store at this time.

At this time, gift cards purchased in our retail store cannot be used online, and gift cards purchased online cannot be used in our retail store.  If you have a question about a gift card you’ve already purchased, please contact us.

If you need bulk quantities or are looking for a particular sticker that we don’t have on our website, please contact us. We’re happy to help!

At this time, we focus our donations on schools in the vicinity of our Los Angeles retail store.  Additionally, Sticker Planet has supported The ALS Association for many years in memory of our co-founder who you can read more about here. In the future, as we grow, we look forward to supporting even more worthy causes because stickers truly have the power to make people happy!